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HubRise Integration solution : automatically print your food delivery orders (Uber Eats, Deliveroo, Just Eat…)

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One ticket printer for all your sales channels is possible with Expedy Print and HubRise.

  • eCommerce (Woocommerce, Shopify, Prestashop…)
  • Restaurant delivery platforms (Uber Eats, Just Eat, Deliveroo…)

Printer compatible

Create a HubRise account

To automatically print all orders from food delivery plateforms (Uber Eats, Deliveroo, Just Eat), an integration solution such as HubRise is mandatory.

You need to create an account on HubRise website or you should sign in with the account you already have.

Step 1 : sign up to create an account

Step 2 : Name your Account(s) and Location(s)

The Account Name is the name you give your business or brand. For example, if your brand is called Fast Pizza, the Account Name will be Fast Pizza.

The Location Name could be the city, the area, or the street name. For example, if the location is the only one in a town like London, the location could be named London. If you have multiple locations in London, you could name it after their street address Baker Street, Dublin Street, and Duncannon Street.

It is important to enter the correct Currency as you will not be able to change it later.

Step 3 : Parameters in HubRise

Enter your information in your HubRise account and select your parameters.

Then proceed to connect your HubRise account to your Expedy account.

Connect your HubRise account to the printer

Step 1 : Open the Expedy Print dashboard

Go to the Expedy Print dashboard then sign in your Expedy Print account : https://www.expedy.fr/console

Step 2 : Select a printer

Click on “Printers”.

All your printers are already registered in your account.

Click on the name of the printer (highlighted here in yellow) you want to connect to this HubRise account.

Step 3 : Connect your HubRise account to the printer

Scroll down the page till the HubRise section.

Select “Click to connect this Printer to your HubRise account” (in yellow).

HubRise will ask you to confirm your choice. If you have several restaurants, be careful to associate the correct restaurant (look for the account and location names) to this printer in the drop-down menu (in yellow).

Then click on “Authorize” (Autoriser). You will be automatically sent to the dashboard.

At the top of the homepage, a message indicates that your printer is correctly connected to HubRise.

Select cloud printing options

In the dashboard, go to “Printer” (Imprimante) then click on your printer’s name.

You will be able to choose among the automatic printing options in the HubRise section thanks to two drop-down menus :

Choice 1 deals with the choice of status an order must have to be printed (according to HubRise) : new, received or accepted.

If you choose “new”, every time you’ll have a new order the printer is automatically going to print the receipt without you having to accept it first.

If you choose “accepted”, the printer will automatically print orders you have previously accepted yourself.

Choice 2 allows you to automatically change the status of the order that is printing.

If you chose “new” as the status needed to be printed, then you can select “change to accepted” to make the Printer Server change the status of this order in your take away plateform and in HubRise. So you won’t need a tablet or a computer in this example at all as the cloud connection will do it for you !

Be careful, every time you make a change in the parameters of the printer you must SAVE your choice.

Don’t forget to save your changes !

Printing options and possible changes of status

Choice 1Choice 2Effects on type of receipts printed and change of status
Print an order if it is new (NEW)NoAll new orders are printed.
The status of these orders remains on “NEW” in Hubrise and the plateforms.
Print an order if it is new (NEW)Change to received (RECEIVED)All new orders are printed. The status of these orders is no longer ‘new’ and is changed to “received” in Hubrise and the plateforms.
Print an order if it is new (NEW)Change to accepted (ACCEPTED)All new orders are printed. The status of these orders is no longer ‘new’ and is changed to “accepted” in Hubrise and the plateforms. We recommend these parameters as it allows you to focus on preparing orders.
Print an order if it is accepted
(ACCEPTED)		No (no change possible as the accepted status is already the final status)You must already have accepted an order for it to be automatically printed. If you haven’t accepted an order (or refused it), then no receipt is being printed. This option requires you to have a tablet or computer on hands to confirm every order and is more time consuming.
Print an order if it is received (RECEIVED)NoAll orders with the status ‘received’ are printed.  The status of these orders remains on “received” in Hubrise and the plateforms
L’imprimer si elle est reçue (received).Change to accepted (ACCEPTED)All orders with the status ‘received’ are printed. The status of these orders is no longer ‘received’ and is changed to “accepted” in Hubrise and the plateforms.

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